Interview - Enchanted Chocolates
Handmade chocolates are always a welcome gift, and instore, they provide an attractive focal point. Enchanted Chocolates produce beautiful truffles and praline centres with gorgeous presentation to make a dazzling impression on customers.
FFW: What does Enchanted Chocolates offer?
ENCHANTED CHOCOLATES: Specialty chocolates and sweets.
FFW: What is the company’s background?
ENCHANTED CHOCOLATES: We are a small family operated business nestled in the Camden area of Sydney. We tasted some beautiful chocolates and fell in love and have since completed formal training from some of the world’s best Chocolatiers and continue to research different flavour combinations and decorating techniques.
FFW: Do you make everything by hand?
ENCHANTED CHOCOLATES: All our products are handmade.
FFW: Do you use any local ingredients in your chocolates?
ENCHANTED CHOCOLATES: We use only the best quality ingredients. We are extremely lucky in Australia to have such delicious fresh ingredients and such a diverse range of nationalities who have all contributed their flavours to our menus.
FFW: What are the most classic flavours in your range?
ENCHANTED CHOCOLATES: Of course, you can’t go past caramel with chocolate. We also find our fruit flavoured ganaches such as strawberry, raspberry, lime and coconut are very popular.
FFW: And what are your more unusual flavours?
ENCHANTED CHOCOLATES: We use some gourmet teas which are delicious and give our chocolates unique flavours. We are just experimenting with some gourmet native nuts, herbs and spices.
FFW: What kind of chocolate do you use?
ENCHANTED CHOCOLATES: We use Callebaut, which is a Belgian couverture.
FFW: Do your chocolates contain any artificial additives?
ENCHANTED CHOCOLATES: No, we don’t use any artificial additives or flavourings.
FFW: How are foodservice businesses offering your products?
ENCHANTED CHOCOLATES: Our chocolates are served at corporate functions and as gifts. We would love to offer them to airlines, hotels and restaurants.
FFW: And what kinds of retailers sell your products in their stores?
ENCHANTED CHOCOLATES: They are offered at boutique markets, in cafes and in gift hampers.
FFW: All your products are presented so beautifully; do you cater to corporate clients and gift hamper businesses?
ENCHANTED CHOCOLATES: Yes, we do.
FFW: Are you able to create a chocolate flavour or decoration style to a customer’s specific request?
ENCHANTED CHOCOLATES: We have created chocolate flavours and personal decorated chocolates for customers’ requests.
FFW: Do you offer your chocolate products in bulk quantities for foodservice clients?
ENCHANTED CHOCOLATES: Yes, we are happy to offer our products in bulk.
FFW: Have you received any unusual feedback?
ENCHANTED CHOCOLATES: Our Chai Maple chocolate is a hit for many chai lovers. Customers have made special efforts to let us know how delicious they are and compare them to other famous chocolate products.
FFW: How does Enchanted Chocolates make it easy for customers to do business with you?
ENCHANTED CHOCOLATES: We offer free samples for prospective customers.
FFW: Do you produce seasonal chocolates? What are the main occasions throughout the year?
ENCHANTED CHOCOLATES: Yes, we develop special ranges for Christmas, Valentine’s Day and of course, Easter.
FFW: What do you think is chocolate’s most important role in life?
ENCHANTED CHOCOLATES: To bring pleasure. It’s wonderful to see the smile on someone’s face as they bite into a delicious filled chocolate.
FFW: Do you happen to admire any other small or artisan food producers?
ENCHANTED CHOCOLATES: Many small food producers have such a passion for their product. Camden Valley Veal is one such producer treating their animals with respect to produce a delicious rose veal.